{"id":375,"date":"2015-03-05T06:38:23","date_gmt":"2015-03-05T14:38:23","guid":{"rendered":"http:\/\/sintelsystemspos.com\/?p=375"},"modified":"2015-03-03T09:38:39","modified_gmt":"2015-03-03T17:38:39","slug":"the-power-of-preventive-maintenance","status":"publish","type":"post","link":"https:\/\/sintelsystemspos.com\/de\/the-power-of-preventive-maintenance\/","title":{"rendered":"The Power of Preventive Maintenance"},"content":{"rendered":"<p><a href=\"https:\/\/www.sintelsystems.com\/wp\/wp-content\/uploads\/2013\/07\/brokenkitchen.jpg\"><img fetchpriority=\"high\" decoding=\"async\" class=\" size-medium wp-image-6176\" src=\"https:\/\/www.sintelsystems.com\/wp\/wp-content\/uploads\/2013\/07\/brokenkitchen-300x189.jpg\" alt=\"brokenkitchen\" width=\"300\" height=\"189\" align=\"left\" \/><\/a>We&#8217;re reminded of the importance of preventive maintenance and the idiom &#8222;penny wise, pound foolish&#8220; after reading &#8222;How to Save Money on Restaurant Equipment Repairs&#8220; in\u00a0Nation&#8217;s Restaurant News (NRN).<\/p>\n<p>At Sintel Systems, we&#8217;re keenly aware of the importance of preventive maintenance to avoid crippling malfunctions and system breakdowns, which is what drives our dedication to ongoing customer support. We essentially partner with our customers to assure their POS system never lets them down. We are the only full-service POS provider, forming lasting partnerships with our clients that you simply can\u2019t get from a reseller.<\/p>\n<p>Sintel helps you plan your POS system to avoid deadly downtime. We offer high-reliability SSD drives, cloud backups, and 3- and 5-year warranties, plus optional loaner programs to get you back up and running <i>fast<\/i> if something does happen.<\/p>\n<p>Restaurant chains are sensitive to all types of equipment failure, especially in high-impact areas such as refrigeration, HVAC and hood systems \u2014 the big issues that can shut an operation down.<\/p>\n<p>The NRN post makes clear the importance and long-term value of regularly maintaining equipment rather than repairing after failure, while also acknowledging the difficulty of changing people&#8217;s point of view on the subject.<\/p>\n<p>\u201cWe had an exhaust fan go out on a Friday night in one of our\u00a0Cheddar\u2019s, and that\u2019s scary because you\u2019ve got just minutes until the smoke fills up the kitchen,\u201d said Steve Pottinger, vice president of operations at the\u00a0Greer Companies, a Lexington, Ky. franchisee of 50 Cheddar\u2019s restaurants. \u201cIt was a fan belt that broke, something that could have been eliminated if it had been checked closer.\u201d<\/p>\n<p>Outsourcing maintenance is one option, but it can be difficult to ascertain what is actually being done to equipment. Before Greer developed their own in-house maintenance team for a large portion of their properties, Pottinger said, \u201cWe started joking that the best thing about our maintenance company was that they really had the billing down \u2026 we\u2019re glad we put our own staff together for [repairs and maintenance].\u201d<\/p>\n<p>The President of the\u00a0Commercial Food Equipment Service Association, Joe Pierce, likens preventative maintenance on equipment to tune-ups on cars. \u201cYou can drive a car a long time without changing the oil, and you\u2019re saving money, but once it needs repairing, that cost will be much larger than the cost of just changing the oil like you should have. Preventative maintenance can increase the longevity of equipment tenfold since it\u2019s performing optimally. That\u2019s where the real savings come in, but that\u2019s the real challenge of educating operators: convincing them that staying ahead of the curve is the way to go for the long term.\u201d<\/p>\n<p>From Sintel&#8217;s unique perspective, we see power surges as the worst enemy of a Point of Sale system. A simple solution is a high-quality battery backup and surge protector with at least a 350 joules rating such as the APC Back-UPS Pro 1000 Battery Backup System. Each POS system requires one of these and <i>a simple surge protector is not sufficient<\/i>. Obtain a unit and charge it for at least 24 hours before connecting it to your POS system.<\/p>\n<p>A slowed-down POS system is another bothersome issue. Here are some options to consider if you are experiencing slowdowns:<\/p>\n<p>-Restart your POS on a daily basis, and also during the day after a peak in traffic.<br \/>\n-Upgrade your POS software to the latest version.<br \/>\n-Equip your location with two terminals. Obtain a high-quality POS terminal as terminal 1, and make your existing one your terminal 2.<\/p>\n<p>Read the full Nation&#8217;s Restaurant News post\u00a0<a title=\"Nation's Restaurant News | How to save money on restaurant equipment repairs\" href=\"http:\/\/www.nrn.com\/technology\/how-save-money-restaurant-equipment-repairs\" target=\"_blank\">here<\/a>. Read our earlier post on power surges\u00a0<a title=\"Sintel Systems | POS Enemy Number 1 - Power Surges\" href=\"http:\/\/www.sintelsystems.com\/blog\/2013\/09\/pos-point-of-sale-enemy-1-power-surges\/\" target=\"_blank\">here<\/a>; and our blog post about slow downs and solutions\u00a0<a title=\"Sintel Systems | POS Slowing Down? Reasons and Solutions\" href=\"http:\/\/www.sintelsystems.com\/blog\/2013\/08\/pos-slowing-down-reasons-solutions\/\" target=\"_blank\">here<\/a>.<\/p>\n<p>Is your current POS system penny wise and pound foolish? Sintel Systems is the only full service provider of tailored Point of Sale systems across retail, restaurant and service industries, including\u00a0<a title=\"Sintel Systems | Frozen Yogurt Shops\" href=\"http:\/\/www.sintelsystems.com\/point-of-sale\/food-service\/frozen-yogurt\" target=\"_blank\">frozen yogurt shops<\/a>,\u00a0<a title=\"Sintel Systems | Pizzerias\" href=\"http:\/\/www.sintelsystems.com\/point-of-sale\/food-service\/pizza\" target=\"_blank\">pizzerias<\/a>,\u00a0<a title=\"Sintel Systems | Sushi Restaurants\" href=\"http:\/\/www.sintelsystems.com\/point-of-sale\/food-service\/sushi\" target=\"_blank\">sushi restaurants<\/a>,\u00a0<a title=\"Sintel Systems | Cafes\" href=\"http:\/\/www.sintelsystems.com\/point-of-sale\/food-service\/coffee-126\" target=\"_blank\">caf\u00e9s<\/a>\u00a0and\u00a0<a title=\"Sintel Systems | Retail Stores\" href=\"http:\/\/www.sintelsystems.com\/point-of-sale\/retail\" target=\"_blank\">retail stores<\/a>.<\/p>\n<p>As a single source for business solutions, our experienced, knowledgeable team negotiates the complex POS landscape for you to enable you to find the right POS system for your business and budget.\u00a0<a title=\"www.sintelsystems.com\/point-of-sale\/pos-supplies\/hardware \" href=\"http:\/\/www.sintelsystems.com\/point-of-sale\/pos-supplies\/hardware\" target=\"_blank\">Hardware<\/a>\u00a0&#8211;\u00a0<a title=\"www.sintelsystems.com\/point-of-sale\/pos-supplies\/software\" href=\"http:\/\/www.sintelsystems.com\/point-of-sale\/pos-supplies\/software\" target=\"_blank\">Software<\/a>\u00a0&#8211;\u00a0<a title=\"www.sintelsystems.com\/catalog\/category\/view\/id\/534\" href=\"http:\/\/www.sintelsystems.com\/catalog\/category\/view\/id\/534\" target=\"_blank\">Support<\/a><\/p>\n<p>If you are interested in learning more about Sintel\u2019s POS systems and how our inside knowledge and support can impact your future, call us for a complimentary phone consultation.<\/p>\n<p>Questions or Comments:\u00a0<a title=\"www.sintelsystems.com\/contacts\" href=\"http:\/\/www.sintelsystems.com\/contacts\" target=\"_blank\">Contact us<\/a>\u00a0855-POS-SALES\u00a0<a title=\"Sintel Systems | Home Page\" href=\"http:\/\/www.sintelsystems.com\/\" target=\"_blank\">www.SintelSystems.com<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We&#8217;re reminded of the importance of preventive maintenance and the idiom &#8222;penny wise, pound foolish&#8220; after reading &#8222;How to Save Money on Restaurant Equipment Repairs&#8220; in\u00a0Nation&#8217;s Restaurant News (NRN). At Sintel Systems, we&#8217;re keenly aware of the importance of preventive maintenance to avoid crippling malfunctions and system breakdowns, which is what drives our dedication to [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":{"0":"post-375","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-uncategorized","7":"czr-hentry"},"_links":{"self":[{"href":"https:\/\/sintelsystemspos.com\/de\/wp-json\/wp\/v2\/posts\/375","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sintelsystemspos.com\/de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sintelsystemspos.com\/de\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sintelsystemspos.com\/de\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/sintelsystemspos.com\/de\/wp-json\/wp\/v2\/comments?post=375"}],"version-history":[{"count":1,"href":"https:\/\/sintelsystemspos.com\/de\/wp-json\/wp\/v2\/posts\/375\/revisions"}],"predecessor-version":[{"id":376,"href":"https:\/\/sintelsystemspos.com\/de\/wp-json\/wp\/v2\/posts\/375\/revisions\/376"}],"wp:attachment":[{"href":"https:\/\/sintelsystemspos.com\/de\/wp-json\/wp\/v2\/media?parent=375"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sintelsystemspos.com\/de\/wp-json\/wp\/v2\/categories?post=375"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sintelsystemspos.com\/de\/wp-json\/wp\/v2\/tags?post=375"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}