{"id":332,"date":"2015-02-27T18:05:40","date_gmt":"2015-02-28T02:05:40","guid":{"rendered":"http:\/\/sintelsystemspos.com\/?p=332"},"modified":"2015-02-26T13:05:59","modified_gmt":"2015-02-26T21:05:59","slug":"smartphones-are-whats-in-store-for-retailers","status":"publish","type":"post","link":"https:\/\/sintelsystemspos.com\/ja\/smartphones-are-whats-in-store-for-retailers\/","title":{"rendered":"Smartphones Are What&#8217;s In-Store for Retailers"},"content":{"rendered":"<p><strong>Report from the front on the ever-changing landscape of retail payment habits.<\/strong><\/p>\n<p><a href=\"http:\/\/www.sintelsystems.com\/wp\/wp-content\/uploads\/2013\/08\/smartphoneshopping.jpg\"><img fetchpriority=\"high\" decoding=\"async\" class=\" size-medium wp-image-6222\" src=\"http:\/\/www.sintelsystems.com\/wp\/wp-content\/uploads\/2013\/08\/smartphoneshopping-200x300.jpg\" alt=\"smartphoneshopping\" width=\"200\" height=\"300\" align=\"left\" \/><\/a><\/p>\n<p>Bricks and mortar retailers, long aware of how their customers have been using their smartphones in stores, are turning the tables and bringing more of their stores into our phones.<\/p>\n<p>In the first of a new series, Digiday looks at how\u00a0Sephora,\u00a0Sears, Walmart,\u00a0Target,\u00a0Ikea,\u00a0Home Depot\u00a0and others &#8220;are fighting back against the Amazons of the world.&#8221;<\/p>\n<p>The article quotes a study conducted by Xtreme Labs that found 58 percent of smartphone owners use them for store-related shopping, and are 14 percent are more likely to decide to purchase in-store than non-smartphone users.<\/p>\n<p>Brian Monahan, Vice President of Marketing at Walmart, sees digital as another way to grab customers&#8217; attention, adding, &#8220;A good digital in-store experience has many of the same attributes of any good retail experience \u2014 it is personalized, helps you quickly navigate, and saves you money.&#8221;<\/p>\n<p>Walmart is currently testing their &#8220;Scan &amp; Go&#8221; digital product, which uses location-based optimization to help shoppers make their way around any Walmart store they may step into, and then allows customers to use their smartphones to self-checkout.<\/p>\n<p>Sears&#8217; mobile app, SHOPSears, enhances shopping at stores with features such as e-coupons, mobile checkout and texting one&#8217;s parking spot so purchases may be brought to the car. In 2012, SHOPSears processed over 1.5 million transactions totaling more than $550 million in in-store sales according to Imran Jooma, Executive Vice President for Marketing, Online and Financial Services at Sears. &#8220;Customers have changed the way they shop,\u201d says Jooma. &#8220;As retailers, we must change the way we sell.&#8221;<\/p>\n<p>Other typical features of in-store apps include shopping history, location-specific deals, inventory checks and product reviews via scanned barcodes.<\/p>\n<p>&#8220;The most successful digital in-store experiences are often the simplest ones, like in-store digital signage or digital experiences that get the customers to actually touch products,&#8221; according to John Jones, Senior Vice President at\u00a0R\/GA.<\/p>\n<p>Jones cautions, however, that launching apps just to have them is a mistake. &#8220;Some retailers that shouldn\u2019t be doing self-checkout are doing self-checkout. A big mistake is not thinking about the products and where the customers fit in to the digital experience.&#8221;<\/p>\n<p>For small businesses, it probably doesn&#8217;t make sense to develop mobile web applications. However, a robust POS system can help provide consumers a customized experience, which may include faster and more accurate order processing, promotions tracking, and maintaining customer histories and preferences to streamline shopping and provide optimal service.<\/p>\n<p>Additional benefits of the right POS system for small businesses include the ability to detect inventory &#8220;shrink,&#8221; process and track markdowns and promotions, maintain consistent prices among locations, maintain control when away from the store(s) and increase workforce efficiency.<\/p>\n<p>A flexible, robust POS system from Sintel can connect with the e-commerce component of an online store, process orders and track inventory. Can your current POS system answer the call? If not, call Sintel Systems today.<\/p>\n<p>Read the full Digiday post\u00a0<a title=\"Retailers Knock Down Walls Between In-store and Digital\" href=\"http:\/\/www.digiday.com\/brands\/sociomatic-retailers-knock-down-walls-between-in-store-and-digital\/\" target=\"_blank\">here<\/a>.<\/p>\n<p><a title=\"Sintel Systems | Home Page\" href=\"http:\/\/www.sintelsystems.com\/\" target=\"_blank\">Sintel Systems<\/a>\u00a0is the only full-service provider of tailored Point of Sale systems across retail, restaurant and service industries, including\u00a0<a title=\"Sintel Systems | Frozen Yogurt Shops\" href=\"http:\/\/www.sintelsystems.com\/point-of-sale\/food-service\/frozen-yogurt\" target=\"_blank\">frozen yogurt shops<\/a>,\u00a0<a title=\"Sintel Systems | Pizzerias\" href=\"http:\/\/www.sintelsystems.com\/point-of-sale\/food-service\/pizza\" target=\"_blank\">pizzerias<\/a>,\u00a0<a title=\"Sintel Systems | Sushi Restaurants\" href=\"http:\/\/www.sintelsystems.com\/point-of-sale\/food-service\/sushi\" target=\"_blank\">sushi restaurants<\/a>,\u00a0<a title=\"Sintel Systems | Cafes\" href=\"http:\/\/www.sintelsystems.com\/point-of-sale\/food-service\/coffee-126\" target=\"_blank\">caf\u00e9s<\/a>\u00a0and\u00a0<a title=\"Sintel Systems | Retail Stores\" href=\"http:\/\/www.sintelsystems.com\/point-of-sale\/retail\" target=\"_blank\">retail stores<\/a>.<\/p>\n<p>As a single source for business solutions, our experienced, knowledgeable team negotiates the complex POS landscape for you to enable you to find the right POS system for your business and budget.\u00a0<a title=\"www.sintelsystems.com\/point-of-sale\/pos-supplies\/hardware \" href=\"http:\/\/www.sintelsystems.com\/point-of-sale\/pos-supplies\/hardware\" target=\"_blank\">Hardware<\/a>\u00a0&#8211;\u00a0<a title=\"www.sintelsystems.com\/point-of-sale\/pos-supplies\/software\" href=\"http:\/\/www.sintelsystems.com\/point-of-sale\/pos-supplies\/software\" target=\"_blank\">Software<\/a>\u00a0&#8211;\u00a0<a title=\"www.sintelsystems.com\/catalog\/category\/view\/id\/534\" href=\"http:\/\/www.sintelsystems.com\/catalog\/category\/view\/id\/534\" target=\"_blank\">Support<\/a><\/p>\n<p>Questions or Comments:\u00a0<a title=\"www.sintelsystems.com\/contacts\" href=\"http:\/\/www.sintelsystems.com\/contacts\" target=\"_blank\">Contact us<\/a>\u00a0855-POS-SALES\u00a0<a title=\"Sintel Systems | Home Page\" href=\"http:\/\/www.sintelsystems.com\/\" target=\"_blank\">www.SintelSystems.com<\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Report from the front on the ever-changing landscape of retail payment habits. Bricks and mortar retailers, lo [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-332","post","type-post","status-publish","format-standard","category-uncategorized","czr-hentry"],"_links":{"self":[{"href":"https:\/\/sintelsystemspos.com\/ja\/wp-json\/wp\/v2\/posts\/332","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sintelsystemspos.com\/ja\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sintelsystemspos.com\/ja\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sintelsystemspos.com\/ja\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/sintelsystemspos.com\/ja\/wp-json\/wp\/v2\/comments?post=332"}],"version-history":[{"count":1,"href":"https:\/\/sintelsystemspos.com\/ja\/wp-json\/wp\/v2\/posts\/332\/revisions"}],"predecessor-version":[{"id":333,"href":"https:\/\/sintelsystemspos.com\/ja\/wp-json\/wp\/v2\/posts\/332\/revisions\/333"}],"wp:attachment":[{"href":"https:\/\/sintelsystemspos.com\/ja\/wp-json\/wp\/v2\/media?parent=332"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sintelsystemspos.com\/ja\/wp-json\/wp\/v2\/categories?post=332"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sintelsystemspos.com\/ja\/wp-json\/wp\/v2\/tags?post=332"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}