{"id":483,"date":"2015-03-22T18:59:57","date_gmt":"2015-03-23T01:59:57","guid":{"rendered":"http:\/\/sintelsystemspos.com\/?p=483"},"modified":"2015-03-20T16:00:22","modified_gmt":"2015-03-20T23:00:22","slug":"how-to-successfully-create-and-reward-loyalty","status":"publish","type":"post","link":"https:\/\/sintelsystemspos.com\/zh\/how-to-successfully-create-and-reward-loyalty\/","title":{"rendered":"How to Successfully Create and Reward Loyalty"},"content":{"rendered":"<p class=\"p1\"><span class=\"s1\"><a href=\"https:\/\/www.sintelsystems.com\/wp\/wp-content\/uploads\/2013\/11\/loyaltycards.jpg\"><img fetchpriority=\"high\" decoding=\"async\" class=\"size-medium wp-image-7194\" src=\"https:\/\/www.sintelsystems.com\/wp\/wp-content\/uploads\/2013\/11\/loyaltycards-288x300.jpg\" alt=\"loyaltycards\" width=\"288\" height=\"300\" align=\"left\" \/><\/a>Creating and nurturing customer loyalty is a worthy goal for any business. So what&#8217;s up with loyalty lately among franchises?<\/span><\/p>\n<p>In their recent post, &#8220;Loyalty Deserves Rewards: Create a Rewards Program That Suits You (And The Customer!),&#8221; Franchising.com&#8217;s Jack Mackey offers a round-up of some of the latest thinking he shared with participants at a discussion group on loyalty.<\/p>\n<p class=\"p1\"><span class=\"s1\">Just as we at at Sintel Systems share our vast point of sale (POS) experience and expertise with startup owners in order to help them make the best decisions from the very beginning, we are happy to share articles, advice and commentary about the retail restaurant market.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">The Franchise.com post has lots of valuable insights and remarks by a leading loyalty program marketer on what to consider in creating, or perhaps revamping, an effective loyalty program. Here are some of the highlights of what makes a customer loyalty program successful:<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">\u2022 Mackey says the best loyalty programs do the following four things:<\/span><\/p>\n<p class=\"p2\">&#8211; Help you continuously engage and remain &#8220;sticky&#8221; with your existing customers<\/p>\n<p class=\"p2\"><span style=\"line-height: 1.714285714;font-size: 1rem\">&#8211; Allow you to understand your customer&#8217;s buying behavior\u00a0<\/span><\/p>\n<p class=\"p2\"><span style=\"line-height: 1.714285714;font-size: 1rem\">&#8211; Drive more revenue, greater retention, and higher lifetime customer value\u00a0<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">&#8211; Make customers feel appreciated<\/span><\/p>\n<p>\u2022 So-called loyalty programs are really rewards programs; customers are invited to sign up for a shopper card to get savings on purchased items in exchange for supplying valuable purchasing data.<\/p>\n<p class=\"p1\"><span class=\"s1\">\u2022 Grocers were the early adopters, using advanced business-to-consumer tech in real-time point-of-sale systems that were tightly integrated with marketing.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">\u2022 Many large companies pay for such loyalty programs by creating an app which allows repeated purchases. Customers download the app, share personal information, and load the app with a store-valued gift card. The use of such apps instead of a credit card means transactions are outside of the transaction fee-based banking system, saving millions.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">\u2022 Holiday store-value plastic gift cards may be easily flipped over to reload-able gift cards, thus eliminating credit card transaction fees.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">\u2022 Offering a free premium item or service as a reward for purchasing a certain number of regular items or services is a simple way to create customer loyalty.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">\u2022 Consider a give-away to all new customers to create a high-impact first impression, and then later on give holiday gift baskets to your top customers as a thank-you.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Mackey says, &#8220;Remember, the best loyalty\/reward programs make customers feel appreciated.&#8221;<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">As the only full-service POS provider \u2014 from software development to franchise incubator to ongoing support \u2014 part of Sintel&#8217;s commitment to our customers and industry is to share ideas and information. Whether you&#8217;re a first-time franchise hopeful, a small business owner or an established chain, it&#8217;s always smart to stay on top of the latest loyalty program best practices to achieve financial success.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">If you are interested in learning more about Sintel\u2019s POS systems and how our knowledge and support can impact your future success, call us for a complimentary phone consultation.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Read the full Franchise.com post <a href=\"http:\/\/www.franchising.com\/articles\/loyalty_deserves_rewards_create_a_rewards_program_that_suits_you_and_the_cu.html\" target=\"_blank\"><span class=\"s2\">here<\/span><\/a>.<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\"><a href=\"http:\/\/www.sintelsystems.com\/\" target=\"_blank\">Sintel Systems<\/a><\/span><span class=\"s1\">\u00a0is the only direct to end user full-service provider of tailored Point of Sale systems across retail, restaurant and service industries, including\u00a0<a href=\"http:\/\/www.sintelsystems.com\/point-of-sale\/food-service\/frozen-yogurt\"><span class=\"s2\">frozen yogurt shops<\/span><\/a>,\u00a0<a href=\"http:\/\/www.sintelsystems.com\/point-of-sale\/food-service\/pizza\"><span class=\"s2\">pizzerias<\/span><\/a>,\u00a0<a href=\"http:\/\/www.sintelsystems.com\/point-of-sale\/food-service\/sushi\"><span class=\"s2\">sushi restaurants<\/span><\/a>,\u00a0<a href=\"http:\/\/www.sintelsystems.com\/point-of-sale\/food-service\/coffee-126\"><span class=\"s2\">caf\u00e9s<\/span><\/a>\u00a0and\u00a0<a href=\"http:\/\/www.sintelsystems.com\/point-of-sale\/retail\"><span class=\"s2\">retail stores<\/span><\/a>.<\/span><\/p>\n<p class=\"p3\"><span class=\"s1\">As a single source for business solutions, our experienced, knowledgeable team negotiates the complex POS landscape for you to enable you to find the right POS system for your business and budget.\u00a0<a href=\"http:\/\/www.sintelsystems.com\/point-of-sale\/pos-supplies\/hardware\"><span class=\"s2\">Hardware<\/span><\/a>\u00a0&#8211;\u00a0<a href=\"http:\/\/www.sintelsystems.com\/point-of-sale\/pos-supplies\/software\"><span class=\"s2\">Software<\/span><\/a>\u00a0&#8211;\u00a0<a href=\"http:\/\/www.sintelsystems.com\/catalog\/category\/view\/id\/534\"><span class=\"s2\">Support<\/span><\/a><\/span><\/p>\n<p class=\"p4\"><span class=\"s1\">Questions or Comments:\u00a0<a href=\"http:\/\/www.sintelsystems.com\/contacts\"><span class=\"s2\">Contact us<\/span><\/a>\u00a0855-POS-SALES\u00a0<a href=\"http:\/\/www.SintelSystems.com\"><span class=\"s2\">www.SintelSystems.com<\/span><\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Creating and nurturing customer loyalty is a worthy goa [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":{"0":"post-483","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-uncategorized","7":"czr-hentry"},"_links":{"self":[{"href":"https:\/\/sintelsystemspos.com\/zh\/wp-json\/wp\/v2\/posts\/483","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sintelsystemspos.com\/zh\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sintelsystemspos.com\/zh\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sintelsystemspos.com\/zh\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/sintelsystemspos.com\/zh\/wp-json\/wp\/v2\/comments?post=483"}],"version-history":[{"count":1,"href":"https:\/\/sintelsystemspos.com\/zh\/wp-json\/wp\/v2\/posts\/483\/revisions"}],"predecessor-version":[{"id":484,"href":"https:\/\/sintelsystemspos.com\/zh\/wp-json\/wp\/v2\/posts\/483\/revisions\/484"}],"wp:attachment":[{"href":"https:\/\/sintelsystemspos.com\/zh\/wp-json\/wp\/v2\/media?parent=483"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sintelsystemspos.com\/zh\/wp-json\/wp\/v2\/categories?post=483"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sintelsystemspos.com\/zh\/wp-json\/wp\/v2\/tags?post=483"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}