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Louis Sullivan, the great American architect, coined his famous dictum, „Form ever follows function“ — although across time, the word „ever“ was dropped. Although Sullivan likely never ate frozen yogurt, the spirit of his phrase lives on in frozen yogurt entrepreneurial ingenuity. Take, for example, the recent story published on […]

Given the broad awareness of certain entrepreneurs‘ early success in their late teens or 20s (Gates, Jobs, Ellison, Dell, Zuckerberg, Brin and Page), expectations for entrepreneurial success would seem to skew in favor of the old saw, „Youth must be served.“ Lately however, that outdated adage is being tested and […]

If it ain’t broke, don’t fix it! The truth of this old bromide is found in modern franchising, and in particular, the retail frozen yogurt segment. „Although the popularity of the frozen yogurt franchise industry suffered a decline in the late 1990s, the category has been making a colossal comeback in the […]

Once upon a time, Samuel Goldwyn said, „I’ll take fifty percent efficiency to get one hundred percent loyalty.“ So what’s up with loyalty lately — specifically in the restaurant industry? Loyalty programs have grown to become an important driver in creating value for customers of many quick-serve and fast-casual restaurant […]

„Think you’re past your prime?“ asks Inc.com. „Think again.“ In an article entitled „Never Too Old To Start A Business,“ Inc.com references the Kaufman Foundation’s annual Index of Entrepreneurial Activity, which points out that the number of new businesses started by older entrepreneurs aged 55 and over has risen to […]

Call it Reta(i)liation. Five9, the Cloud contact center provider, recently released an infographic on what companies can do to prevent „customer rage.“ We came across a blog post discussing the infographic at VentureBeat.com. Retailers may want to sit down before considering the following findings: – 85 percent of all consumers […]

We’re guessing that not many froyo franchisers keep their fingers on the pulse of Glamour magazine’s dictated „Dos and Don’ts.“ But then, Glamour doesn’t usually cover a subject of such great interest: advice on froyo portion and cost control. So what’s the froyo „fashion“? We turn to a recent Glamour.com […]

Along with our customers, we’re buoyed by a USA Today report that, despite October’s partial government shutdown, „Activity at service firms accelerated, boosted by a jump in sales and more hiring.“ Given the strong presence Sintel Systems has in the retail, restaurant and service industries POS marketplace, we share these […]

Apple, renowned for tech that „just works,“ hit a rough patch recently when its point of sale systems repeatedly went down in stores around the country. In an article entitled „Apple Point of Sale Goes Down Again,“ TechCrunch.com gives an overview of Apple’s point of sale (POS) woes based upon […]

Two years ago, as part of the International Franchise Association (IFA) VetFran program’s Operation Enduring Opportunity and the White House Joining Forces Initiative, the IFA and its 600 VetFran member companies committed to recruit and hire 80,000 veterans, wounded warriors and military spouses by 2014. Their timing couldn’t have been […]