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There are so many wonderful things about living in a city: things to do, variety of cuisine and an exciting nightlife just to name a few. Beyond that, the greatest part about living in a large metropolitan area is the amount of different cultures one can be exposed too.  When […]

Is PayPal’s Mobile Payment System a Good Thing? Mobile Point of Sale Systems is all the rage. The newest company to join the race is PayPal. PayPal is already well known for their mobile payment solutions for Smartphones. At the beginning of this year, they launched a mobile payment version […]

Chicago’s French Market There are few things as unpredictable as Chicago’s weather. In Chicago, there can be many times have you left the house in sandals and at the end of the day wish you wore a pair of boots. The Chicago French Market is the only year-round indoor marketplace […]

Five Coping Strategies for a Sales Slump « Into the life of every business, a sales slump will eventually fall, » reports Inc.com. « Customers cancel orders, opportunities get delayed, prospects turn out to be dead-ends. Worst case, you can have a ‘perfect storm’ where nothing seems to go right. » What to do? […]

Citing the recent release of the annual Chain Restaurant Industry Review from GE Franchise Finance (GEFF), Nation’s Restaurant News reports on how restaurants are adapting to economic challenges. It’s good news, as restaurants are adapting well to « consumer preferences and economic challenges » — as well as « whatever’s thrown at them, » said Kimberly […]

Employees are a vital resource for every business, retail store or restaurant.  Do you think you have incredible employees? Inc.com  created a list of 10 Things Amazing Employees Do. Willingly learn all aspects of the business Treat the company as if it was their own Constantly network to help the […]

A fraudulent chargeback is when a “successful customer dispute over a legitimate transaction. One in which he or she knowingly and purposely participated and for which the customer is fully responsible”, states the Credit Card Blog by UniBul. Fraudulent chargebacks stem from consumers trying to game the system that is […]

Brand loyalty is extremely important for every restaurant and retail store big or small. Brand Keys recently released their 2013 Customer Loyalty Engagement Index, which forecasts customer devotion across brands. To make such predictions there is a lot of math involved and highly secretive algorithms.  Brand Keys states they are […]

Opening a restaurant franchise in a big city such as New York, Chicago and Los Angeles may sound ideal, but these high volume locations come with a lot of special traits that you may have not foreseen. While in the suburbs, you may be used to large spaces, in a […]

It is almost one month until The Taste of Chicago! There is nothing like the Taste where you can sample from 35 different Chicago restaurants all in one place. The Taste of Chicago began in July 4th, 1980. They were expecting 75,000 people for the one-day event, but they could […]