One of the important features of our POS Software is the weight scale integration. In many businesses like Frozen Yogurt or candy shops, customers pay by weight of the item. In such a business, an integrated POS scale can really expedite the sales process by automatically ringing up weighted items and calculate the total amount. So you can handle big line of customers in a very short time.
Have a question?
Check out these frequently asked questions.
How long does it take to read the weight from the scale?
Once the product is placed on the scale the cashier must simply activate the menu button and accept the weight already read by the software.
Will my POS Scale communicate with the POS System?
Yes, the data from the scale is captured by the POS system software. The total product price is then calculated based on the unit cost.
Can my customer see the weight of the product being placed on the scale?
Yes, the weight is shown on the main pos scale display. The weight will also be displayed on the customer display. A red light on the display will also indicate that the scale is at zero when empty. In addition a “Zero” button will allow the cashier to easily zero out the scale.
What’s included with the scale?
All scales include a 6ft serial connection scale cable. Also included a bracket used to attach the scale display tot he scale body.
Do I have to calibrate my scale?
No, the scale will ship out from the main warehouse already factory calibrated. For businesses that are dependent on the scale system, a calibration weight is highly recommended to avoid costly downtime. Note: If the scale is mishandled it might lose its’ calibration.
How often do I need to calibrate a POS scale?
Generally scales require calibration every 12 to 18 months. On average a certified scale service agent will charge $85 to $150 for local calibration per visit. The $129 Calibration weight is a great investment and will allow for calibration on demand.
How much does it cost to calibrate my POS scale?
On average a certified scale service agent will charge $85 to $150 for local calibration per visit. The $129 Calibration weight is a great investment and will allow for calibration on demand.
Is the POS Scale certified by the department of weights and measures?
Yes, this scale and software is NTEP (National Type Evaluation Program) certified. (Legal for Trade, NTEP Class III, USA COC #00-096)
What is the warranty associated with your scale?
The scale includes a one year warranty provided by the manufacturer. Sintel Systems will process any warranty issues for customers on active support plans.