Why should my bank not be my point of sale and merchant provider?
Your point of sale and merchant services provider are supposed to make running your business simpler. Some businesses utilize their POS provider, like Sintel Systems, for both their point of sale systems and merchant services. But other business owners don’t know differently and instead turn to their banks for merchant processing. These banks are more interested in making money from your credit card transactions than providing you with quality service and support. It’s just the nature of their business.
Is this a smart move to make?
A merchant services provider provides transaction processing for businesses by giving them the ability to accept credit and debit card payments.
If you decide to use your bank as your merchant provider there are some risks involved in the form of hidden or surprise fees. When looking into Bank of America’s merchant service agreement, there were many reports of misleading sales tactics, greedy policies regarding canceling service, leasing equipment, and high early termination fees.
At Sintel Systems, we aligned our goals with your business goals to create a successful, long term partnership. We are upfront with our customers so as not to trap you with hidden fees that can cost an arm and a leg.
Banks are not solely point of sale or merchant providers, their main objective is to generate revenue from bank reserves and credit card transactions. Instead, merchant services is just one of the countless services they offer. But companies like Sintel Systems specialize in this form of business. This is what they do every day. They have the ability and the resources to offer exceptional customer service to their clients. Banks like Bank of America have received harsh criticism for their poor customer service and lack of efficiency in resolving their customer’s problems.
Unlike a bank, most POS providers have specialized point of sale systems for a variety of businesses like pizzerias, retail stores and frozen yogurt shops. The features on the POS systems are created specifically for each individual business. Banks instead offer one type of POS system for all of their businesses. For them it’s one size fits all.
And while you can integrate any merchant account with Sintel Systems’ POS systems, it does require the purchase of PC-Charge software, the cost of which is paid directly to PC-Charge for software and technical support. PC-Charge also requires a system integration fee. However, by using Sintel Systems free integrated processing, there are no extra fees and you have one point of contact for your POS and merchant account. The best part is the fast processing speeds that are guaranteed by this combined integrated service.
Normally a business will have three points of contact, one for POS, one for the integration software (such as PC-Charge), and finally a contact for the merchant processing account.
1. Sintel Systems will provide all POS support. (Free Support with Sintel Systems)
2. PC Charge will provide support for the interface and integration.
3. Your own merchant account will provide their support.
With Sintel Systems acting as your “guardian angel” over your business, we have the oversight over all your POS matters. Instead of having to deal with several sources for technical support, with Sintel Systems you receive all the support you need from one single source.
The choice is clear. A bank is not the best option to use as your merchant provider. Instead, consider choosing an integrated, all-in-one solution like Sintel Systems.
Sintel Systems is quality provider point of sale systems to the entire retail and service industries, including yogurt, pizza, and juice shops. Its clients include major franchise and chain operations.